Listen in as multiyear CrossFit affiliate owners David Osorio, Nicole Christensen, and Zac Zuspann discuss how they onboard new members in their gyms.

While they all share a common thread of offering foundations classes where athletes get familiar and comfortable with CrossFit movements, each offers their own spin on welcoming new athletes into their communities. Christensen works with new athletes alongside group classes, and Zuspann hosts an ambassador program that empowers well-established members to accompany new athletes to class, answer questions, or offer encouragement.

“One of the beauties of affiliation is there’s no one right way to do things,” Osorio says.